Privacy Policy

Effective Date: 12.04.2025

Company Name: Zeevibe Limited

Website: www.zeevibe.com

Contact: coaching@zeevibe.com

At Zeevibe Limited, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you use our website or services.

1. What Information We Collect

We may collect the following types of personal information:

  • Contact Information – name, email address, phone number

  • Payment Details – billing address, payment method (via secure third-party payment processors)

  • Health Information – voluntarily submitted via consultation forms or assessments (e.g., posture assessments, medical history related to workout suitability)

  • Website Usage Data – IP address, browser type, interactions, cookies

We collect information when you:

  • Sign up for a class, programme, or consultation

  • Make a purchase on our website

  • Subscribe to our newsletter

  • Contact us directly or fill out a form

2. How We Use Your Data

Your data is used to:

  • Provide and personalise our services

  • Process payments and send booking confirmations

  • Deliver email updates and service-related notifications

  • Send occasional promotional emails or offers (you may unsubscribe at any time)

  • Ensure the safety and suitability of programmes based on your personal health information

  • Improve our website and services through anonymised analytics

We never sell your personal data.

3. Lawful Basis for Processing

We rely on the following legal bases:

  • Contract – to deliver the services you’ve requested

  • Consent – for marketing emails and processing sensitive health data

  • Legitimate Interest – to improve services and ensure customer support

  • Legal Obligation – to comply with financial or regulatory requirements

4. Marketing Preferences

By purchasing a product or subscribing to our newsletter, you agree to receive emails or text messages about Zeevibe Limited's services and updates. You can unsubscribe at any time via the link in our emails or by contacting us.

5. Third-Party Services

We work with trusted third-party platforms (e.g. payment gateways, video hosting platforms, Squarespace for our website) who process data on our behalf. These providers are GDPR-compliant and are only given access to information necessary to perform their services.

6. Data Storage & Security

Your data is securely stored using industry-standard encryption and firewalls. Access is limited to authorised personnel. We retain your data only for as long as necessary for the purpose it was collected or to comply with legal obligations.

7. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict processing in certain circumstances

  • Withdraw consent (where applicable)

  • Lodge a complaint with the ICO (Information Commissioner’s Office)

To exercise your rights, email us at: coaching@zeevibe.com

8. Cookies

Our website uses cookies to enhance user experience and analyse website traffic. You can manage your cookie preferences via your browser settings.

9. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect data from children.

10. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page and reflected by the "Effective Date" at the top. Continued use of the website implies acceptance of any revisions.

If you have any questions about how your data is used, please contact us at coaching@zeevibe.com.